Privacy Policy.

1. Introduction

The Small Business Expert ("we," "us," "our") is committed to protecting the privacy and security of our clients' ("you," "your") information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Contact Information: Name, email address, phone number, and postal address.

  • Business Information: Company name, industry, and business social logins.

  • Payment Information: Billing address, and other payment-related information.

2.2 Non-Personal Information

  • Technical Data: IP address, browser type, operating system, and other technical details about your device and usage patterns.

  • Usage Data: Information about how you use our services, including the pages visited, time spent on the site, and other usage statistics.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services.

  • Communication: To contact you with updates, promotional materials, and other information related to your account or our services.

  • Billing: To process payments and manage billing.

  • Personalisation: To personalise your experience and tailor our services to better meet your needs.

  • Security: To detect, prevent, and address technical issues and protect against unauthorised access to our services.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cybersecurity Disclaimer

In the event of a cyber attack or any other unauthorised access to your information, The Small Business Expert will take all reasonable steps to mitigate the impact and notify you as required by law. However, we are not liable for any damages or losses resulting from such incidents.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: The right to access and obtain a copy of your personal information.

  • Rectification: The right to correct any inaccurate or incomplete information.

  • Erasure: The right to request the deletion of your personal information.

  • Restriction: The right to restrict the processing of your personal information.

  • Objection: The right to object to the processing of your personal information.

  • Portability: The right to request the transfer of your personal information to another organisation.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Small Business Expert
Email: thesmallbusinessexpertuk@gmail.com
Phone: 07920 144717

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.